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Resources
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Additional Resources

  • Contact Me Form (Bilingual)

  • Custom Prescription Packaging

  • Dental, Hearing, and Vision Benefits (English)

  • Dental, Hearing, and Vision Benefits (Spanish)

  • Extra Benefits Guide (English)

  • Extra Benefits Guide (Spanish)

  • Individual Enrollment Request Form (Bilingual)

  • Medicare Appointment of Representative (English)

  • Medicare Appointment of Representative (Spanish)

  • Over-the-Counter (OTC) and Grocery Product Catalog 2027 (English)

  • Over-the-Counter (OTC) Product Catalog 2027 (English)

  • Over-the-Counter (OTC), Grocery, and Utility Allowance (Bilingual)

  • Pre-Enrollment Checklist (Bilingual)

  • SafeRide Medical Transportation - Bilingual

  • SafeRide Medical Transportation FAQs - Bilingual

  • General
    • Health & Wellness Programs - English
    • Health & Wellness Programs - Spanish
    • Medicare Claim Form
    • Member Services Guide: How to Contact Us - Bilingual
  • Member Health Tips
    • A Plan to Keep Your Child with Asthma Out of the ER
    • A Plan to Keep Your Child with Diabetes Out of the ER
    • Behavioral 5 Senses Chart - Bilingual
    • Breast Cancer Screening
    • Cervical Cancer Screening: Get the Right Test at the Right Time - Bilingual
    • Common Illnesses in Children & Where to Go For Care - Bilingual
    • Diabetes Emergencies: Signs, Symptoms, and Care
    • Diabetic Eye Exams: Why They Matter
    • Fighting Fentanyl Poisoning
    • First-Line Social Care for Children on Antipsychotics
    • Follow-Up After Emergency Department Visit for Mental Illness
    • Helping Youth & Young Adults Move From Pediatric to Adult Care - Bilingual
    • Postpartum Depression: Signs, Symptoms, and When to Get Help
    • Preeclampsia: Signs & Symptoms
    • Pregnancy Health - Therapeutic Services
    • RSV Antibody Treatment
    • The Right Care, At the Right Place, At the Right Time - Bilingual
  • Plan Year 2027
    • Medicare Advantage Alamo Plan (HMO)
      • Additional Resources
        • Contact Me Form (Bilingual)
        • Custom Prescription Packaging
        • Dental, Hearing, and Vision Benefits (English)
        • Dental, Hearing, and Vision Benefits (Spanish)
        • Extra Benefits Guide (English)
        • Extra Benefits Guide (Spanish)
        • Individual Enrollment Request Form (Bilingual)
        • Medicare Appointment of Representative (English)
        • Medicare Appointment of Representative (Spanish)
        • MedLink Financial Assistance (Bilingual)
        • Over-the-Counter (OTC) Product Catalog 2027 (English)
        • Pre-Enrollment Checklist (Bilingual)
        • SafeRide Medical Transportation - Bilingual
        • SafeRide Medical Transportation FAQs - Bilingual
      • Pharmacy Documents
        • Comprehensive Formulary (List of Covered Drugs) - Community First Medicare Advantage Alamo (English)
        • Comprehensive Formulary (List of Covered Drugs) - Community First Medicare Advantage Alamo (Spanish)
        • Medicare Prescription Payment Plan Fact Sheet (English)
        • Medicare Prescription Payment Plan Fact Sheet (Spanish)
        • Medicare Prescription Payment Plan Participation Request Form (English)
        • Medication Therapy Management (MTM) Program (Bilingual)
        • Personal Medication List (English)
        • Personal Medication List (Spanish)
        • Pharmacy Directory – Community First Medicare Advantage Alamo (English)
        • Pharmacy Directory – Community First Medicare Advantage Alamo (Spanish)
        • Prescription Drug Claim Form
        • Prior Authorization Criteria (Updated October 1, 2026)
        • Real Time Benefit Tool (RTBT) Medicare
        • Real Time Benefit Tool Guide
        • Request for Medicare Prescription Drug Coverage Determination (English)
        • Request for Medicare Prescription Drug Coverage Determination (Spanish)
        • Request for Medicare Prescription Drug Coverage Determination Form (English)
        • Request for Medicare Prescription Drug Coverage Determination Form (Spanish)
        • Request for Redetermination of Medicare Prescription Drug Denial (English)
        • Request for Redetermination of Medicare Prescription Drug Denial (Spanish)
        • Request for Redetermination of Medicare Prescription Drug Denial Form (English)
        • Request for Redetermination of Medicare Prescription Drug Denial Form (Spanish)
        • Step Therapy Criteria (Updated October 1, 2026)
      • Plan Documents
        • Annual Notice of Change - Community First Medicare Advantage Alamo Plan (Bilingual)
        • Evidence of Coverage - Community First Medicare Advantage Alamo Plan (English Large Print)
        • Evidence of Coverage - Community First Medicare Advantage Alamo Plan (English)
        • Evidence of Coverage - Community First Medicare Advantage Alamo Plan (Spanish)
        • Provider Directory - Community First Medicare Advantage Alamo (Bilingual)
        • Summary of Benefits - Community First Medicare Advantage Alamo Plan (English)
        • Summary of Benefits - Community First Medicare Advantage Alamo Plan (Spanish)
    • Medicare Advantage Bexar Dual (HMO D-SNP)
      • Additional Resources
        • Contact Me Form (Bilingual)
        • Custom Prescription Packaging
        • Dental, Hearing, and Vision Benefits (English)
        • Dental, Hearing, and Vision Benefits (Spanish)
        • Extra Benefits Guide (English)
        • Extra Benefits Guide (Spanish)
        • Individual Enrollment Request Form (Bilingual)
        • Medicare Appointment of Representative (English)
        • Medicare Appointment of Representative (Spanish)
        • Over-the-Counter (OTC) and Grocery Product Catalog 2027 (English)
        • Over-the-Counter (OTC) Product Catalog 2027 (English)
        • Over-the-Counter (OTC), Grocery, and Utility Allowance (Bilingual)
        • Pre-Enrollment Checklist (Bilingual)
        • SafeRide Medical Transportation - Bilingual
        • SafeRide Medical Transportation FAQs - Bilingual
      • Pharmacy Documents
        • Comprehensive Formulary (List of Covered Drugs) - Community First Medicare Advantage Bexar Dual (English)
        • Comprehensive Formulary (List of Covered Drugs) - Community First Medicare Advantage Bexar Dual (Spanish)
        • Medicare Prescription Payment Plan Fact Sheet (English)
        • Medicare Prescription Payment Plan Fact Sheet (Spanish)
        • Medicare Prescription Payment Plan Participation Request Form (English)
        • Medication Therapy Management (MTM) Program (Bilingual)
        • Personal Medication List (English)
        • Personal Medication List (Spanish)
        • Prescription Drug Claim Form
        • Prior Authorization Criteria (Updated October 1, 2026)
        • Provider & Pharmacy Directory - Community First Medicare Advantage Bexar Dual (Bilingual)
        • Real Time Benefit Tool (RTBT) Medicare
        • Real Time Benefit Tool Guide
        • Request for Medicare Prescription Drug Coverage Determination (English)
        • Request for Medicare Prescription Drug Coverage Determination (Spanish)
        • Request for Medicare Prescription Drug Coverage Determination Form (English)
        • Request for Medicare Prescription Drug Coverage Determination Form (Spanish)
        • Request for Redetermination of Medicare Prescription Drug Denial (English)
        • Request for Redetermination of Medicare Prescription Drug Denial (Spanish)
        • Request for Redetermination of Medicare Prescription Drug Denial Form (English)
        • Request for Redetermination of Medicare Prescription Drug Denial Form (Spanish)
        • Step Therapy Criteria (Updated October 1, 2026)
      • Plan Documents
        • Annual Notice of Change - Community First Medicare Advantage Bexar Dual (Bilingual)
        • Evidence of Coverage - Community First Medicare Advantage Bexar Dual (English)
        • Evidence of Coverage - Community First Medicare Advantage Bexar Dual (Spanish)
        • Provider & Pharmacy Directory - Community First Medicare Advantage Bexar Dual (Bilingual)
        • Summary of Benefits - Community First Medicare Advantage Bexar Dual (English)
        • Summary of Benefits - Community First Medicare Advantage Bexar Dual (Spanish)
    • Medicare Advantage Mezquite Dual (HMO D-SNP)
      • Additional Resources
        • Contact Me Form (Bilingual)
        • Custom Prescription Packaging
        • Dental, Hearing, and Vision Benefits (English)
        • Dental, Hearing, and Vision Benefits (Spanish)
        • Extra Benefits Guide (English)
        • Extra Benefits Guide (Spanish)
        • Individual Enrollment Request Form (Bilingual)
        • Medicare Appointment of Representative (English)
        • Medicare Appointment of Representative (Spanish)
        • Over-the-Counter (OTC) and Grocery Product Catalog 2027 (English)
        • Over-the-Counter (OTC) Product Catalog 2027 (English)
        • Over-the-Counter (OTC), Grocery, and Utility Allowance (Bilingual)
        • Pre-Enrollment Checklist (Bilingual)
        • SafeRide Medical Transportation - Bilingual
        • SafeRide Medical Transportation FAQs - Bilingual
      • Pharmacy Documents
        • Comprehensive Formulary (List of Covered Drugs) - Community First Medicare Advantage Mezquite Dual (English)
        • Comprehensive Formulary (List of Covered Drugs) - Community First Medicare Advantage Mezquite Dual (Spanish)
        • Medicare Prescription Payment Plan Fact Sheet (English)
        • Medicare Prescription Payment Plan Fact Sheet (Spanish)
        • Medicare Prescription Payment Plan Participation Request Form (English)
        • Medication Therapy Management (MTM) Program (Bilingual)
        • Personal Medication List (English)
        • Personal Medication List (Spanish)
        • Pharmacy Directory – Community First Medicare Advantage Mezquite Dual (English)
        • Pharmacy Directory – Community First Medicare Advantage Mezquite Dual (Spanish)
        • Prescription Drug Claim Form
        • Prior Authorization Criteria (Updated October 1, 2026)
        • Real Time Benefit Tool (RTBT) Medicare
        • Real Time Benefit Tool Guide
        • Request for Medicare Prescription Drug Coverage Determination (English)
        • Request for Medicare Prescription Drug Coverage Determination (Spanish)
        • Request for Medicare Prescription Drug Coverage Determination Form (English)
        • Request for Medicare Prescription Drug Coverage Determination Form (Spanish)
        • Request for Redetermination of Medicare Prescription Drug Denial (English)
        • Request for Redetermination of Medicare Prescription Drug Denial (Spanish)
        • Request for Redetermination of Medicare Prescription Drug Denial Form (English)
        • Request for Redetermination of Medicare Prescription Drug Denial Form (Spanish)
        • Step Therapy Criteria (Updated October 1, 2026)
      • Plan Documents
        • Annual Notice of Change - Community First Medicare Advantage Mezquite Dual (Bilingual)
        • Evidence of Coverage - Community First Medicare Advantage Mezquite Dual (English)
        • Evidence of Coverage - Community First Medicare Advantage Mezquite Dual (Spanish)
        • Provider Directory - Community First Medicare Advantage Mezquite Dual (Bilingual)
        • Summary of Benefits - Community First Medicare Advantage Mezquite Dual (English)
        • Summary of Benefits - Community First Medicare Advantage Mezquite Dual (Spanish)
  • Plan Year 2026
    • Pharmacy Documents
      • 2026 Medicare Prescription Payment Plan Fact Sheet - English
      • 2026 Medicare Prescription Payment Plan Fact Sheet - Spanish
      • 2026 Pharmacy Directory - English
      • 2026 Pharmacy Directory - Spanish
      • Comprehensive Formulary - English (Updated November 1, 2026)
      • Comprehensive Formulary - Spanish (Updated November 1, 2026)
      • Medicare Prescription Payment Plan Participation Request Form - ENG
      • Medicare Prescription Payment Plan Participation Request Form - SPAN
      • Medication List - Bilingual
      • Medication Therapy Management (MTM) - Bilingual
      • Navitus Request for Medicare Prescription Drug Coverage Determination - ENG
      • Navitus Request for Medicare Prescription Drug Coverage Determination - SPAN
      • Navitus Request for Redetermination of Medicare Prescription Drug Denial - ENG
      • Navitus Request for Redetermination of Medicare Prescription Drug Denial - SPAN
      • Prior Authorization Criteria 2026 (Updated November 1, 2026)
      • Real Time Benefit Tool (RTBT) Medicare
      • Real Time Benefit Tool Guide
      • Request for Medicare Prescription Drug Coverage Determination Form - ENG
      • Request for Medicare Prescription Drug Coverage Determination Form - SPAN
      • Request for Redetermination of Medicare Prescription Drug Denial Form - ENG
      • Request for Redetermination of Medicare Prescription Drug Denial Form - SPAN
      • Step Therapy Criteria (Updated November 1, 2026)
    • Plan Documents
      • Annual Notice of Change - Community First Medicare Advantage Alamo Plan - Bilingual
      • Annual Notice of Change - Community First Medicare Advantage D-SNP - Bilingual
      • Evidence of Coverage (English) - Community First Medicare Advantage Alamo Plan
      • Evidence of Coverage (English) - Community First Medicare Advantage D-SNP
      • Evidence of Coverage (Spanish) - Community First Medicare Advantage Alamo Plan
      • Evidence of Coverage (Spanish) - Community First Medicare Advantage D-SNP
      • Medicare Advantage Provider Directory
      • Member Handbook (English Large Print) - Community First Medicare Advantage Alamo Plan
      • Member Handbook (English) - Community First Medicare Advantage Alamo Plan
      • Member Handbook (English) - Community First Medicare Advantage D-SNP
      • Member Handbook (Spanish) - Community First Medicare Advantage Alamo Plan
      • Member Handbook (Spanish) - Community First Medicare Advantage D-SNP
      • Summary of Benefits (English) - Community First Medicare Advantage Alamo Plan
      • Summary of Benefits (English) - Community First Medicare Advantage D-SNP
      • Summary of Benefits (Spanish) - Community First Medicare Advantage Alamo Plan
      • Summary of Benefits (Spanish) - Community First Medicare Advantage D-SNP
    • Additional Resources
      • Clinician Administered Drugs Authorization List Codes - 2026
      • Contact Form - Bilingual
      • Custom Prescription Packaging
      • Extra Benefits Guide - English
      • Extra Benefits Guide - Spanish
      • Grocery and Utility Allowance - Bilingual
      • Individual Enrollment Request Form - Bilingual
      • Medicare Advantage Plan v. Original Medicare - Bilingual
      • Medicare Appointment of Representative - English
      • Medicare Appointment of Representative - English Large Print
      • Medicare Appointment of Representative - Spanish
      • Medicare Appointment of Representative - Spanish Large Print
      • MedLink Financial Assistance - Bilingual
      • Member Advisory Committees
      • Member Portal
      • Nurse Advice Line
      • Over-the-Counter Catalog - English
      • Over-The-Counter Catalog - Spanish
      • Pre-Enrollment Checklist - Bilingual
      • SafeRide Medical Transportation - Bilingual
      • SafeRide Medical Transportation - FAQs (Bilingual)
      • Vision, Hearing, and Dental Benefits - English
      • Vision, Hearing, and Dental Benefits - Spanish


Visit Us At

Community Assistance Office at Avenida Guadalupe
1410 Guadalupe Ste. #222 San Antonio, TX 78207

Community Assistance Office at Vida
3611 Jaguar Parkway, Suite 295 San Antonio, TX 78224



Phone

Local:
210-358-6386

Toll free: 1-833-434-2347

TTY: 711

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Need help in another language? Community First Health Plans has bilingual health care specialists who can assist you over the phone. You can also request any materials on this website in another format, such as large print, or in another language. Simply call Member Services.

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