In-Home Urgent Care
Community First has partnered with DispatchHealth to provide urgent care services in the comfort of your own home. Simply book your appointment, and a professional medical team will come to you to provide in-home treatment for a wide range of non-life-threatening medical conditions.In-Home Urgent Medical Care for Community First Members
Can I get in-home urgent care?
In-home urgent care through DispatchHealth is available to all Community First Members, including children, adults, and seniors.
What is in-home urgent care?
In-home urgent care is same-day medical care for adults and children provided in the comfort of your own. DispatchHealth arrives fully equipped to test and treat everything an urgent care center can. Just request a visit, enjoy expert care at home, and relax and recover.
How do I make an appointment?
Make an appointment online at Request.DispatchHealth.com, download the mobile app, or call 210-245-7120.
When can I make an appointment?
Appointments are available 7 days a week (including holidays) from 8:00 a.m. to 10:00 p.m.
How long will I have to wait before I’m seen?
When you book your appointment, you will be given a timeframe for arrival. A medical team should arrive at your home within approximately two hours.
What conditions/illnesses can be treated With In-Home Urgent Care?
DispatchHealth can treat a variety of illnesses and conditions. They can also perform various procedures, including lab tests, administering IVs, and changing catheters.
- Flu (Influenza)
- Edema (fluid buildup)
- Kidney Stones (with known history)
- Injuries Resulting From Falls
- COPD Exacerbations
- Diarrhea
- Excessive Vomiting
- Back, Neck & Joint Pain
- Urinary Tract Infections (UTI)
- Bed Sores & Pressure Ulcers
- Congestive Heart Failure (CHF)
- Viral Infections
- Dizziness & Vertigo
- Head Injuries
- Severe Skin Infections (including Cellulitis)
- Asthma Attacks
- Shortness of Breath
- Minor Fractures; Sprains, Strains & Bruises
- Strep Throat
- Weakness or Fatigue
- Crohn’s Disease Exacerbations
- Infected Wounds & Ulcers
- Boils & Abscesses
- Cuts & Lacerations that Require Stitches
- Upper Respiratory Infections
- Eye Infections & Injuries
- Pneumonia
- Dehydration
- Severe Migraines
- High Fevers
- Heart Palpitations
- Inability to Urinate
- Severe Cough & Croup
- Food Poisoning
- Sinus Infections
- Shingles
- COVID-19
- Nosebleeds
- Bronchitis
- Catheter Problems & Malfunctions
- Diverticulitis
- Severe Constipation
- Anxiety
We’RE Here To Help
We are happy to answer any questions you may have about your Community First Member benefits. Call 1-800-434-2347, Monday through Friday, 8 a.m. to 5 p.m., to speak with a representative who can help.
If you need health advice after hours, call the Community First Nurse Advice Line at 1-800-434-2347, available 24 hours a day, 7 days a week, 365 days a year, to help you get the care you need.