Provider News
Payspan Portal Production Maintenance – Saturday, June 7, 12:01 A.M. (ET) through Sunday, June 8, 9:00 P.M. (ET)
Zelis® is utilizing a maintenance window for the Payspan Portal on Saturday, June 7, 12:01 A.M. (ET) through Sunday, June 8, 9:00 P.M. (ET). Note: If the maintenance activities are completed before 9:00 A.M. (ET), we will end the maintenance early. The following...
Provider Enrollment and Management (PEMS) Timeline Updates
The Texas Health and Human Services Commission (HHSC) has announced updates to the rollout of the Provider Enrollment and Management System Plus (PEMS+). Community First Health Plans is sharing this important information to help Providers prepare for upcoming changes....
Payspan Portal Production Maintenance on Saturday, May 17, 5:00 p.m. through 8:00 p.m. (ET)
Zelis® is utilizing a maintenance window for the Payspan Portal from 5:00 P.M. (ET) – 8:00 P.M. (ET) on Saturday, May 17, 2025. Note: We will end the maintenance early if the activities are completed by 8:00 P.M. (ET). The following System Availability...
Rider 32 Implementation – September 1, 2025
UPDATE: See updated Rider 32 Implementation here. Community First Health Plans would like to inform Providers that effective September 1, 2025, House Bill 1, Article II, Rider 32 (88th Legislature, Regular Session, 2023) will be implemented. Rider 32 mandates Texas...
Prescribing Providers: Complete the Texas Prescription Monitoring Program Survey by May 30
The Texas Prescription Monitoring Program (PMP) survey for prescribing providers is now open. This survey is required for providers who prescribe controlled substances and helps the Texas Health and Human Services Commission (HHSC) collect the data needed to meet...
Provider Credentialing in PEMS Postponed
The Texas Health and Human Services Commission (HHSC) has postponed the planned update to the Provider Enrollment and Management System (PEMS) that would enable provider credentialing. This functionality will be added later in 2025. More information will be published...