The Texas Health and Human Services Commission (HHSC) is hosting a webinar to help Providers prepare for the 2027 Integrated D-SNP model changes.
- DATE: Wednesday, October 21, 2026
- TIME: 12 p.m. to 1 p.m.
- REGISTER NOW: Texas Integrated Dual Eligible Special Needs Plans (D-SNPs) Phase 2 (2027) Provider Information Session
- Registration is required.
This webinar is designed to help prepare Providers to answer questions Member and their families have about the Integrated D-SNP model. It is encouraged that Community First Providers who service Medicaid and/or Medicare patients in Bexar County attend.
The webinar will provide additional information about the transition and what Providers should know before implementation on January 1, 2027.
For questions, email HHSC at Managed_Care_Initiatives@hhs.texas.gov.
About Community First Integrated D-SNP
Community First Medicare Advantage Bexar Dual (HMO D-SNP) is a Fully Integrated Dual Eligible Special Needs Plan option for residents of Bexar County who have both STAR+PLUS and Medicare.
- Bexar Dual will provide improved care coordination, streamlined authorizations, and reduced administrative burden.
- Bexar Dual integrates Medicare and Medicaid benefits, including Long-Term Services and Supports (LTSS), behavioral health, and preventive care.
- Providers will only need to submit one claim through Community First for Medicare and Medicaid services.
- Bexar Dual Members will receive one ID card, one care team, and one Provider network.
Providers should always verify eligibility and coverage prior to rendering services.
To continue serving existing Community First dual eligible patients, Community First Providers may need to contract with Community First D-SNP and/or STAR+PLUS Medicaid. Call Provider Services at 210-358-6030 or email NManagement@cfhp.com for questions about your provider contract or fill out our Letter of Interest.
As a reminder, dual-eligible Members may be more vulnerable and have more complex care needs than Members who are enrolled in only Medicare or Medicaid. Awareness of which factors apply to your dual-eligible patients is critical to understanding their care needs.
Action
Providers are encouraged to share this information with their staff. If you have any questions about this notice, please email Provider Relations at ProviderRelations@cfhp.com or call 210-358-6030. You can also contact your Provider Relations Representative directly.
To access all Provider alerts:
- Log into the Community First Provider Portal
- Go to CommunityFirstHealthPlans.com/Provider-News
- Sign up for the Community First Provider eNewsletter